Get in Touch With Us

Whether you have a question about one of our reviews, spotted something that needs updating, or want to share feedback about how we cover US online casinos, this page explains the best ways to reach the team at miningfield.com — and what happens once you do.

How to Reach the miningfield.com Team

Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. When you write, including a short description of your enquiry at the top helps us route your message to the right person and respond more quickly.

You can reach us at: [email protected]

We do not use auto-replies as a substitute for a genuine response. If your message warrants a follow-up, you will receive one from a team member who has actually read it.

What You Can Write to Us About

There is no wrong reason to get in touch. Below are the most common topics readers raise:

• Content questions — If something in our casino reviews, bonus breakdowns or payment method guides is unclear, ask and we will explain.
• Corrections and accuracy — We take factual accuracy seriously. If you believe a figure, offer term or regulatory detail is out of date, please flag it. We will investigate and update if needed.
• Site feedback and suggestions — Have a topic you would like us to cover? We genuinely consider reader input when planning new content, from live dealer game comparisons to state-by-state regulation guides.
• Partnership and commercial enquiries — If you represent a casino brand or related business and would like to explore a commercial relationship, introduce yourself and outline what you have in mind. We will be straightforward about what we can and cannot offer.
• Responsible gambling concerns — If you or someone close to you is finding gambling difficult to manage, mention it in your message and we will point you toward appropriate support resources. You can also find guidance at the National Council on Problem Gambling (1-800-522-4700, available 24/7).
• Editorial independence questions — If you want to understand how we rank and review casinos, or how commercial relationships are handled, we are happy to explain our approach.

How We Review and Rank US Online Casinos

Readers sometimes write to ask how our rankings are produced. The short answer: every casino featured on this site is researched and assessed against a consistent set of criteria, and commission arrangements do not determine position. The casinos that appear at the top of our lists are there because they performed best against the factors that matter most to US players — not because they pay us more.

The factors we review include:

1. Licensing and regulation — We verify that each casino holds a legitimate licence relevant to its operating markets. For US players, legal online casino gambling is governed at the state level, and availability depends on where you are physically located when you play.
2. Bonus value and terms — Welcome bonuses are only as useful as their conditions allow. We look at wagering requirements, game restrictions, expiry windows and maximum withdrawal limits alongside the headline figure.
3. Payment methods — We confirm which deposit and withdrawal options are available, including ACH bank transfer, debit cards, cryptocurrency, digital wallets, and cash options at partner locations where supported.
4. Game fairness — We check that casinos use certified random number generators (RNGs) for applicable games and that independent testing is referenced where relevant. RTP figures represent long-term statistical averages, not individual session outcomes.
5. Security — All listed casinos must use HTTPS encryption to protect personal and financial data.
6. Customer support — We assess the channels available and how accessible help is when players need it.
7. Identity verification — We note KYC requirements so readers know what to expect before they can withdraw.

If you have a question about how a specific casino was assessed, email us with the casino name and we will do our best to respond with detail.

A Note on Commercial Relationships

miningfield.com is a comparison and review site. Some of the casinos featured here have commercial arrangements with us, meaning we may earn a commission if a reader clicks through and registers. These arrangements do not influence editorial ratings or the order in which casinos are ranked. We disclose this so you can weigh our content accordingly.

Responsible Gambling — Our Commitment

Online casino gambling in the US is subject to minimum age requirements — typically 21 years old, though this can vary by state and activity type. Players must also be physically located within a state where online casino gambling is legally permitted at the time they play.

We include responsible gambling guidance across our site because we believe it belongs alongside every recommendation. If gambling is no longer enjoyable, or if it is affecting your finances, relationships or wellbeing, please seek support. The following organisations offer free, confidential help:

• National Council on Problem Gambling (NCPG): 1-800-522-4700 — 24/7 helpline
• Gamblers Anonymous: ga.org
• National Problem Gambling Helpline Chat: ncpgambling.org

Most licensed US casino sites offer self-exclusion programmes, deposit limits and session time controls. We strongly encourage setting these before you start playing, not after a problem develops.

What Happens After You Email Us

Your message goes to a team member — not an automated filter. We aim to respond within two working days. During periods of higher volume it may take a little longer, but we will always follow up. If your enquiry is time-sensitive, say so in the subject line and we will prioritise accordingly.

We do not share reader correspondence with third parties. Anything you send is used only to respond to your enquiry.

If You Are Looking for Casino Reviews or Bonus Comparisons

This page is for direct contact only. If you arrived here looking for our casino coverage — including the biggest welcome bonuses currently available to US players — the ranked offers at the top of our main pages cover that in full. Our content includes detailed assessments of platforms such as Raging Bull, Ignition, Slots of Vegas, Ducky Luck, Slots and Casino, Casino Extreme and others, with bonus terms, payment method information and eligibility notes alongside each.

We appreciate you taking the time to visit. Whatever brought you here, we look forward to hearing from you.